We have classified our stock into various levels of quality, ranging from 'new' to 'refurbished'.
Here is a quick guide as to what each of those categories mean:
New - Brand new in original manufacturer packaging unless otherwise stated. Packaging will have shop soiled imperfections, such as but limited to boxes with dust, scratches, dents, tears etc.
Grade 1 - Device is In perfect condition, devices just like new with no marks or scratches. These have been opened and potentially have had some use and may have shop soiled imperfections on packaging, such as but limited to boxes with dust, scratches, dents, tears etc. and or come in plain box.
Grade 2 - Devices with some marks or scratches on housing or screen. These have had some use, some of them may be reconditioned or software updated and may have shop soiled imperfections on packaging, such as but limited to boxes with dust, scratches, dents, tears etc. and or come in a plain box.