We have classified our stock into various levels of quality, ranging from 'new' to 'refurbished'.
Here is a quick guide as to what each of those categories mean:
New - Brand new in original manufacturer packaging unless otherwise stated. Packaging will have shop soiled imperfections.
Grade 1 - In perfect condition, devices just like new with no marks or scratches. These have been opened and potentially have had some use and may come in plain white box.
Grade 2 - Devices with some marks or scratches on housing or screen. These have had some use, some of them may be reconditioned or software updated and may come in a plain white box.